Consumers again express concern over inconsistency in ECG billing

The ECG has dismissed claims that the company unduly inflates costs of bills on post paid meters onto prepaid meters of consumers, thereby leading to the payment of huge bills by subscribers.  

In an interview with Radio Ghana to react to complaints by some consumers, the Public Relations Officer of ECG, Accra West, Eric Asante said the company adds the old bill onto the prepaid but in smaller amounts till all outstanding bills are cleared.

Mr. Asante explains why ECG has still not sent new pre-paid meters to the Ghana Standards Authority for calibration to reduce the fast running pace of the meters despite promises by the company.


GBC